2022 MBTC Schedule

Day 1 – Wednesday, September 7th

Registration Desk – Open 8:00 am to 5:00 pm

11:00 am to 4:15 pmRegistration Desk Open
Council Bluffs BElkhorn A
(hands on training)
Elkhorn B
(hands on training)
Elkhorn C
(hands on training)
PlatteMissouriBig Blue ABig Blue BBig Blue C
11:00 am to 11:15 amOne on One
11:00 am to 4:15 pm
Customer Master Importer Tool
11:00 a.m. to 12:30 p.m.
Technicians Basics - Customer Master, MACC Mobile, TMS for Techs
11:00 am to 12:30 pm
Service Order Efficiencies - The latest in Templates, Workflow, and More!
11:00 am to 12:30 pm
11:15 am to 11:30 am
11:30 am to 11:45am
11:45 am to 12:00 pm
12:00 pm to 12:15 pm
12:15 pm to 12:30 pm
12:30 pm to 12:45 pmLunch
12:45 pm to 1:00 pm
1:00 pm to 1:15 pmAccounting Master Importer Options
1:00 p.m. to 2:30 p.m.
Mini Jump Start
1:00 p.m. to 4:15 p.m.
Messenger Suite
1:00 p.m. to 2:30 p.m.
1:15 pm to 1:30 pm
1:30 pm to 1:45 pm
1:45 pm to 2:00 pm
2:00 pm to 2:15 pm
2:15 pm to 2:30 pm
2:30 pm to 2:45 pm
2:45 pm to 3:00 pmCustomizing Customer Master
2:45 p.m. to 4:15 p.m.
Address Management
2:45 p.m. to 4:15 p.m.
3:00 pm to 3:15 pm
3:15 pm to 3:30 pm
3:30 pm to 3:45 pm
3:45 pm to 4:00 pm
4:00 pm to 4:15 pm

Day 2 -Thursday, September 5th & Tuesday, September 10th

Registration Desk Open 7am to 5pm – Executive Meeting Space 19th Floor

 GRANT
(hands on training)
FORD
(hands on training)
EISENHOWERInteractive #1
(hands on training)
Interactive #2
(hands on training)
JACKSONLINCOLNHAMILTONMONROEMADISON
8:00 am - 8:30 amPresident's Address: Craig Aman - Ballroom (Main Level)
8:45 am - 9:00 amAddress Suite - Ironman Addresses
CM Customization -
Stealth CM Users
Accounting Master Super Powers
9:00 am - 9:15 amOne on One
Customer Master
One on One
Accounting Master
Reports Tips + Tricks
Valuable Customer Service Super Powers
Superhero's Guide to Success through MACC Products
CABSTech Support
9:15 am - 9:30 am
9:30 am - 9:45 am
9:45 am - 10:00 amCM Customization -
Stealth CM Users

10:00 am - 10:15 amInformation Superheroes!
MACC Marketing from A - Z
Being Super Mobile!
10:15 am - 10:30 amAM Tips + Tricks
Valuable Customer Service Super PowersAchieving Teamwork!
10:30 am - 10:45 am
10:45 am - 11:00 amCM MACC Mobile - Mobile Crusader
11:00 am - 11:15 amCustomer Master
Tips + Tricks

11:15 am - 11:30 amReports Suite -
Indestructible Information

What's New in AM 19.2What's New in CM 19.2
Marketing Super-Powers!

Top 10 Things in CM
18.2 + 19.1

11:30 am - 11:45 amAchieving Teamwork!
11:45 am - 12:00 pm
12:00 pm - 12:15 pm
12:15 pm - 1:00 pmLUNCH - Ballroom (Main Level)
1:00 pm - 2:30 pmGROUP ACTIVITY - Ballroom (Main Level)
2:30 pm - 2:45 pmAFTERNOON BREAK
2:45 pm - 3:00 pmAddress Suite - Ironman Addresses
CM Customization -
Stealth CM Users

Top 10 Things in AM 18.2 + 19.1
One on One
Customer Master
One on One
Accounting Master
Reports Tips + Tricks
Valuable Customer Service Super Powers
Superhero's Guide to Success through MACC Products
CABSTech Support
3:00 pm - 3:15 pm
3:15 pm - 3:30 pm
3:30 pm - 3:45 pm
3:45 pm - 4:00 pmAccounting Master Super Powers
MACC Marketing from A - Z
4:00 pm - 4:15 pmCM Customization -
Stealth CM Users

Information Superheroes!

Marketing Super-Powers!

Customer Master
Tips + Tricks

Top 10 Things in CM
18.2 + 19.1

4:15 pm - 4:30 pm
4:30 pm - 4:45 pm
4:45 pm - 5:00 pm

Day 3 -Friday, September 6th & Wednesday, September 11th

Registration Desk Open 7am to 1pm – Executive Meeting Space 19th Floor

8:00 am to
5:00 pm
Registration Desk Open
Council Bluffs BElkhorn A
(hands on training)
Elkhorn B
(hands on training)
Elkhorn C
(hands on training)
PlatteMissouriBig Blue ABig Blue BBig Blue C
11:00 am to
11:15 am
e-Notification in Customer Master
11:00 am to 12:00 pm
Address Management
11:00 a.m. to 12:15 p.m.
AM/CM Custom Designer
11:00 am to 12:30 pm
One-on-One
11:00 am to 5:00 pm
11:15 am to
11:30 am
11:30 am to
11:45am
11:45 am to
12:00 pm
12:00 pm to
12:15 pm
12:15 pm to
12:30 pm
12:30 pm to
12:45 pm
Lunch will be provided with paid training
12:45 pm to
1:00 pm
1:00 pm to
1:15 pm
Short Jump Start
1:00 pm to 5:00 pm
CPRs
1:00 pm to 2:30 pm
1:15 pm to
1:30 pm
1:30 pm to
1:45 pm
1:45 pm to
2:00 pm
2:00 pm to
2:15 pm
Plant Cleanup
2:00 pm to 4:00 pm
2:15 pm to
2:30 pm
2:30 pm to
2:45 pm
2:45 pm to
3:00 pm
3:00 pm to
3:15 pm
Secrets and Shortcuts for CM Users
3:00 pm to 4:00 pm
3:15 pm to
3:30 pm
3:30 pm to
3:45 pm
3:45 pm to
4:00 pm
4:00 pm to
4:15 pm
4:15 pm to
4:30 pm
4:30 pm to
4:45 pm
4:45 pm to
5:00 pm
5:30 pm to
7:30 pm